FlightBridge Integration

FlightBridge Integration

FlightBridge is an integrated service that lets users easily order catering, ground transportation, hotels, and airline travel. It also provides FBOs with arrival times and service requests. Learn more at FlightBridge.com.

πŸ”§ Setup & Configuration

To access the integration settings:

  1. Navigate to:
    More > System > System Configuration > Integrations

  2. Scroll down and locate FlightBridge.



Required Fields

  • Base URL / Base App URL
    These are primarily for test vs. production environments. You do not need to edit these unless instructed by support.

  • Operator Code
    This code is provided by FlightBridge and is required to identify which operator account Horizon will send data to.

Sync Settings

  • Auto Sync Flights (Recommended: Enabled)

    • When enabled, all new and edited flights will automatically sync to FlightBridge.

    • If disabled, flights must be synced manually (not recommended in production).

  • Manual Order Sync (Testing Only)

    • You can manually enter an order number to trigger a sync. Primarily used for internal or testing purposes.

  • Deferred Messages (Deprecated)

    • Originally used for syncing delayed messages during outages. This will likely be removed in future versions.

πŸ“‹ Working with Trips & Orders

Accessing a FlightBridge Order

  1. Open a Trip in Horizon.

  2. Click the Edit Trip menu and choose:  FlightBridge Order Services

This will launch FlightBridge directly on the selected trip, so you don’t need to search for it.

Placing Orders

Within FlightBridge:

  • Place orders such as catering, ground transportation, etc.

  • After ordering, return to the Trip > Flights > Services section in Horizon.



Service Details in Horizon

  • Service Summary: Populated from FlightBridge with order details.

  • Status: Updates automatically based on messages received from FlightBridge.

  • Custom Fields (vary by service type):
    Example for Catering:

    • Order Number

    • Delivery Date

    • Quantity

    • Items Ordered

✏️ Editing Orders

To make changes to an existing service:

  • Edit the order directly in FlightBridge.

  • Updates will automatically sync back into Horizon.

βœ… Best Practices

  • Keep Auto Sync enabled to streamline operations.

  • Use FlightBridge Order Services from within a trip to save time and avoid duplicate entries.

  • Always make edits in FlightBridge; do not attempt to modify synced service data directly in Horizon.

Video Demonstration of the Integration





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