Integration: Flight Bridge
🔧 Setup & Configuration
To access the integration settings:
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Navigate to:
More > System > System Configuration > Integrations -
Scroll down and locate FlightBridge.
Required Fields
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Base URL / Base App URL
These are primarily for test vs. production environments. You do not need to edit these unless instructed by support. -
Operator Code
This code is provided by FlightBridge and is required to identify which operator account Horizon will send data to.
Sync Settings
Auto Sync Flights (Recommended: Enabled)
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When enabled, all new and edited flights will automatically sync to FlightBridge.
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If disabled, flights must be synced manually (not recommended in production).
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Manual Order Sync (Testing Only)
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You can manually enter an order number to trigger a sync. Primarily used for internal or testing purposes.
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Deferred Messages (Deprecated)
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Originally used for syncing delayed messages during outages. This will likely be removed in future versions.
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📋 Working with Trips & Orders
Accessing a FlightBridge Order
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Open a Trip in Horizon.
- Click the Edit Trip menu and choose: FlightBridge Order Services
Placing Orders
Within FlightBridge:
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Place orders such as catering, ground transportation, etc.
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After ordering, return to the Trip > Flights > Services section in Horizon.
Service Details in Horizon
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Service Summary: Populated from FlightBridge with order details.
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Status: Updates automatically based on messages received from FlightBridge.
Custom Fields (vary by service type):
Example for Catering:-
Order Number
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Delivery Date
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Quantity
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Items Ordered
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✏️ Editing Orders
To make changes to an existing service:
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Edit the order directly in FlightBridge.
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Updates will automatically sync back into Horizon.
✅ Best Practices
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Keep Auto Sync enabled to streamline operations.
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Use FlightBridge Order Services from within a trip to save time and avoid duplicate entries.
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Always make edits in FlightBridge; do not attempt to modify synced service data directly in Horizon.